Consumers
Questions about your account?
We do not collect from consumers, but we can tell you who services your account.
Our Role
What we can do for you.
Matador Asset Management is a passive debt buyer. We do not collect from consumers, but we can help you understand where your account stands and what to do next.
If your lender gave you our number, we may own your account. Use our Account Locator to see who holds or services it today, or contact us and we will tell you.
Resources
Know your rights.
Receivables Management Association International (RMAI)
The national trade association for the receivables industry. It publishes guidance on how debt buying works and on consumer rights.
Visit siteFederal Trade Commission (FTC)
Plain-language information on your rights under federal law, and how to protect yourself.
Visit siteConsumer Financial Protection Bureau (CFPB)
Explains your financial rights, and lets you submit a complaint.
Visit siteQuestions
Frequently asked.
Is Matador Asset Management a debt collector?
Matador Asset Management is a passive debt buyer. We do not collect from consumers directly. We partner with licensed third-party agencies and law firms to manage accounts we own.
Can I make a payment to Matador?
No. Matador Asset Management does not accept payments directly. If your account is active, we will give you the contact information of the agency or law firm handling it.
How can I dispute information related to my account?
You have the right to dispute any inaccurate information. Contact us to confirm whether your account is in our portfolio, and we will direct you to the right party to handle the dispute.
Is there a Matador login or portal?
No. Matador Asset Management does not provide a consumer portal or login. The agency or law firm servicing your account will give you its own contact channels.